AI Divination System "LISA" Privacy Policy

Translation Disclaimer: This English version is provided for convenience only. In case of any discrepancy, the Japanese version shall prevail.
🇯🇵 日本語

Grandtrine Inc. (hereinafter referred to as "the Company") establishes the following Privacy Policy (hereinafter referred to as "this Policy") regarding the handling of users' personal information in the AI divination system "LISA" (hereinafter referred to as "the Service") provided by the Company.

Article 1 (Personal Information)

"Personal Information" refers to personal information as defined in Article 2, Paragraph 1 of the Personal Information Protection Act, namely, information about a living individual that can identify a specific individual by name, date of birth, address, telephone number, contact information, and other descriptions, as well as data related to appearance, fingerprints, voice prints, and information that can identify a specific individual from that information alone (personal identification information), such as health insurance card numbers.

Article 2 (Method of Collecting Personal Information)

The Company may ask for personal information such as name, date of birth, address, telephone number, email address, bank account number, credit card number, driver's license number, etc., when users register to use the Service. The Company may also collect information including users' personal information from transaction records and payment information between users and business partners (including information providers, advertisers, advertising distribution destinations, etc., hereinafter referred to as "partners").

Article 3 (Purpose of Collecting and Using Personal Information)

The Company collects and uses personal information for the following purposes:

  1. To provide and operate the Service
  2. To respond to inquiries from users (including identity verification)
  3. To send emails about new features, updates, campaigns, etc. of the service being used by users and to provide information about other services offered by the Company
  4. To contact users as necessary for maintenance, important notices, etc.
  5. To identify users who violate the Terms of Service or who attempt to use the Service for improper or unjust purposes, and to refuse their use
  6. To allow users to view, change, delete their registration information, and view their usage status
  7. To bill users for paid services
  8. For purposes incidental to the above purposes of use

Article 4 (Change of Purpose of Use)

The Company shall change the purpose of use of personal information only when the changed purpose can be reasonably recognized as being related to the previous purpose.

When the purpose of use is changed, the Company shall notify users of the changed purpose by the Company's prescribed method or publish it on this website.

Article 5 (Provision of Personal Information to Third Parties)

The Company will not provide personal information to third parties without the prior consent of users, except in the following cases. However, this does not apply to cases permitted by the Personal Information Protection Act or other laws and regulations.

  1. When it is necessary for the protection of a person's life, body, or property, and it is difficult to obtain the consent of the individual
  2. When it is particularly necessary for improving public health or promoting the sound growth of children, and it is difficult to obtain the consent of the individual
  3. When it is necessary to cooperate with a national agency, local government, or a person entrusted by them in executing affairs prescribed by laws and regulations, and obtaining the consent of the individual may impede the execution of those affairs
  4. When the following matters have been notified or announced in advance, and the Company has notified the Personal Information Protection Commission:
    1. That the purpose of use includes provision to third parties
    2. The items of data to be provided to third parties
    3. The means or method of provision to third parties
    4. That provision of personal information to third parties will be stopped at the request of the individual
    5. The method for accepting requests from individuals

Notwithstanding the provisions of the preceding paragraph, the recipients of the information in the following cases shall not be deemed to be third parties:

  1. When the Company entrusts all or part of the handling of personal information to the extent necessary to achieve the purpose of use
  2. When personal information is provided due to business succession resulting from merger or other reasons
  3. When personal information is used jointly with specific persons, and the fact, the items of personal information to be used jointly, the scope of the joint users, the purpose of use by the users, and the name or title of the person responsible for the management of the personal information have been notified to the individual in advance or placed in a state where the individual can easily know

Article 6 (Disclosure of Personal Information)

When the Company is requested by an individual to disclose their personal information, the Company will disclose it to the individual without delay. However, the Company may not disclose all or part of the information if disclosure would fall under any of the following cases, and if the Company decides not to disclose, it will notify the individual without delay:

  1. When there is a risk of harming the life, body, property, or other rights and interests of the individual or a third party
  2. When there is a risk of significantly hindering the proper execution of the Company's business
  3. When it would violate other laws and regulations

Notwithstanding the provisions of the preceding paragraph, the Company will not, in principle, disclose information other than personal information, such as browsing history and characteristic information.

Article 7 (Correction and Deletion of Personal Information)

If users' personal information held by the Company is incorrect, users may request the Company to correct, add, or delete (hereinafter referred to as "correction, etc.") their personal information according to the procedures established by the Company.

If the Company receives a request from a user as described in the preceding paragraph and determines that it is necessary to respond to the request, the Company shall correct, etc. the personal information without delay.

If the Company has made corrections, etc. based on the provisions of the preceding paragraph, or has decided not to make corrections, etc., the Company shall notify the user without delay.

Article 8 (Suspension of Use of Personal Information)

When the Company is requested by an individual to suspend or erase the use of personal information (hereinafter referred to as "suspension of use, etc.") on the grounds that the personal information is being handled beyond the scope of the purpose of use or that it was acquired by fraudulent means, the Company shall conduct necessary investigation without delay.

Based on the results of the investigation in the preceding paragraph, if the Company determines that it is necessary to respond to the request, it shall suspend the use, etc. of the personal information without delay.

If the Company has suspended the use, etc. based on the provisions of the preceding paragraph, or has decided not to suspend the use, etc., the Company shall notify the user without delay.

Notwithstanding the preceding two paragraphs, if the suspension of use, etc. requires a large amount of cost or if it is difficult to suspend the use, etc., and if the Company can take alternative measures necessary to protect the rights and interests of users, the Company shall take these alternative measures.

Article 9 (Use of Cookies and Similar Technologies)

This website may use cookies and similar technologies to improve user convenience and maintain and improve service quality. These do not contain any information that identifies you personally.

Cookies used on this website include those for the following purposes:

  1. Essential Cookies for Service Functionality
    When you use coupons, we store cookies in your browser to properly manage your usage status. This prevents unintended multiple use of coupons and enables us to provide services fairly.
  2. Cookies for Understanding Usage and Service Improvement
    This website may use tools provided by third parties such as Google Analytics to analyze service usage and improve our services. In connection with this, such third parties may set cookies.

You can disable the use of cookies by changing your browser settings. However, please note that if you disable cookies, some functions of this service, such as the application of coupon discounts, may not work correctly.

Article 10 (Changes to the Privacy Policy)

The content of this Policy may be changed without notifying users, except for matters stipulated by laws and regulations or otherwise provided for in this Policy.

Unless otherwise specified by the Company, the changed Privacy Policy shall take effect when posted on this website.

Article 11 (Contact Information)

For inquiries regarding this Policy, please contact the following:

Address: Worth Living FKO Building 401, 2-9-5 Shiba, Minato-ku, Tokyo 105-0014, Japan
Company Name: Grandline Inc.
Department: LISA Office
Email Address: lisa@arijp.com

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